1. Service Use
Our taxi and parcel delivery services are provided across Melbourne. By booking with us, you confirm that the details you provide are accurate and complete.

2. Booking and Payment
All bookings must be made in advance through our official channels. Payments are to be made securely, and charges will be confirmed at the time of booking.

3. Cancellations and Refunds
If you need to cancel a booking, please inform us as early as possible. Refunds may be provided in certain cases, subject to our review.

4. Responsibilities of Customers
Customers are responsible for ensuring accurate pick-up and drop-off details. We are not liable for delays caused by incorrect information provided at the time of booking.

5. Safety and Conduct
For the safety of our drivers and passengers, we expect respectful behavior at all times. Any misconduct may result in refusal of service.

6. Limitation of Liability
While we strive to provide reliable services, we are not responsible for delays caused by traffic, weather, or other circumstances beyond our control.

7. Updates to Terms
We may update these terms from time to time. Please check this page regularly for the latest version.